State Farm® Insurance Agent Gladys Quinones

"I like the fact when when you call State farm and they say they are going to look into the matter and call you back. And that is What Julio did. Julio kept his word twice and called me back. and the matter was resolved. Julio is very professional and keep his word. Thank you Julio : )"

"I’ve been with State-farms for a very long time currently & years ago. It’s really the only insurance company I’ve ever really had. I have car, life & renters insurance with them. I appreciate companies that treat you like family members and that they do. They are all very helpful especially Elvin who shows his caring thru his work. He is very courteous, respectful & helpful..and let’s not forget funny. I wouldn’t change them. To the team thank you for your services. We need more companies like State-farms. May you all have a bless day."

"They suck and so does the rep I spoke with this morning. I have yet to receive the documents that I requested. If you expect communication from this agent in timely manner in regard to premium going up. You won’t get it here. If you expect a straight forward answer if your premium will go up after a claim has been filed because you’re victim of a crime. You won’t get it here. If you expect decent customer service. You won’t get it here! They are absolutely the worse and I would not recommend this agent at all. If you still want State Farm. Don’t pick this agent, you will be highly disappointed. Lauren was great! Knowledgable and responded quickly to my questions and concerns."

"Thank you Julio Metiviet for the special service I received regarding my coverages. It was the best service I have ever received in all my years of seeking coverage. You were both helpful and friendly. I will recommend you to others. You got the job done and treated me like a #1 client."

"I'm writing to say I had the best experience with the representative elvin who I have been in contact since the beginning. He has guided me to success in maintaining my car insurance like today,I was about to switch insurance companies but Mr Elvis helped me to stay focused on my acct with state farm and made me feel better like family. Also I like to say Julio another representative also gave me the best help when I need it. He took to time to help me n explain what I needed to know to understand my policy,also he was the first to pickup when I had to pay a bill and needed his assistance. Extremely both representatives are fully experienced in their job title and makes customers like me feel like family where we wanna make payments on time. Thank you to both well appreciate it"

"Yasira Mercado was able to help me get my vehicle insurance policy up to date with the BEST rate. She was very helpful and Professional! I asked her serval questions I had before going forward with the policy and she helped me find the best one that fit my best needs. Definitely recommend speaking to her."

"Edit 5/7/24: Still a struggle to get anything done with this agent. We are trying to change the primary driver on a vehicle and my mom cannot get answers that make any sense. Edit 6/2023: I really am getting so fed up with this agent. I have been sending in odometer updates and defensive driving certificates and I am now finding out that they are not receiving them! On top of that when I used to call previously to ask why I wasn't getting a confirmation email to the documents I was submitting I was always told to not worry and spoken to as if I was dumb for worrying. This is ridiculous. I want to give Cathy a mega shoutout for helping my family out. We had some issues and she handled my frustrations gracefully. Cathy went above and beyond for us. Cathy and Lauren are great for taking time out of their day to help me out with some struggles that my family was having."

"Wonderful experience with Lauren. I visited the office late night as they were preparing to close up. Lauren and her team still welcomed me into their office with warm and honesty. I was in and out within a few minutes with a new policy that perfectly suited me and my preferred rate. Excellent staff and service!!"

"Elvin has been absolutely wonderful! He knew exactly what I was looking for and found the best deals for me. It’s great having the same person handle all of your Statefarm services, it’s like having my own personal representative. I highly recommend Gladys Quinones Statefarm office!"

"As soon as you work with Gladys, you'll see that she espouses a professional, customer-oriented office culture. It has always been easy to deal this with agent, and any miscommunications or other snags are handled promptly. In particular, I recently had the pleasure of working with Emely De Jesus to handle a back-end issue which resulted in a significant delay regarding a claim for a family member. Emely immediately took ownership of the office's oversight, ran through her back-channels after-hours on the evening that I called, and reported back to me with an auspicious update the very next morning. Emely was patient, understanding, and knew exactly how to resolve a complicated matter; her confidence and efficiency belies her young age. Thank you to the Gladys Quinones office for always being available to help, and a special thank you to Emely for being delightful to work with. Good luck with your future endeavors, Emely!"

"I had the pleasure of speaking with Elvin, who took the time to explain everything I needed to know about about my car insurance and how I can get a discount. He was very professional, we'll spoken and attentive answer every question I had in detail. Definitely a great person."