State Farm® Insurance Agent Gladys Quinones

"Excellent broker and staff, I have been a client for over 10 years, fast turnaround and always looking for ways to lower your insurance premiums, Julio was attentive and extremely helpful, highly recommend."

"It was a true pleasure speaking with Elvin about renters insurance. He is very knowledgeable, professional and quite humorous. I had many questions, and he was patient in answering all of them. Thank you Elvin once again for your assistance."

"Julio is a pleasure to talk to, very courteous and helpful, making the process easy and enjoyable .. he is an incredible asset to state farm.."

"Excellent service thank u for helping us today!"

"Yasira Mercado is the best ever . Everything is on point. I really appreciate your help and service"

"I'm happy and excited bc Elvin took the time to explain renters coverage and assisted me with my credit card bank application! I am very happy with this Agency!"

"Service very professional. Information given was clear and detailed."

"Elvin fue muy amable estoy muy satisfecho por su ayuda gracias"

"Très satisfait Elvin tu es très bien tu m'a beaucoup accueilli et tu m'a beaucoup aidé merci ravi de te revoir"

"I came into the office with my certificate for my discount and Yasira took her time to look at my account. Very nice and professional"

"I like the fact when when you call State farm and they say they are going to look into the matter and call you back. And that is What Julio did. Julio kept his word twice and called me back. and the matter was resolved. Julio is very professional and keep his word. Thank you Julio : )"

"Julio was very helpful, informative and a great pleasure, thank you so much for your help!"

"As always Elvin assisted me and goes above and beyond. I recommend Gladys Statefarm!"

"I’ve been with State-farms for a very long time currently & years ago. It’s really the only insurance company I’ve ever really had. I have car, life & renters insurance with them. I appreciate companies that treat you like family members and that they do. They are all very helpful especially Elvin who shows his caring thru his work. He is very courteous, respectful & helpful..and let’s not forget funny. I wouldn’t change them. To the team thank you for your services. We need more companies like State-farms. May you all have a bless day."

"They suck and so does the rep I spoke with this morning. I have yet to receive the documents that I requested. If you expect communication from this agent in timely manner in regard to premium going up. You won’t get it here. If you expect a straight forward answer if your premium will go up after a claim has been filed because you’re victim of a crime. You won’t get it here. If you expect decent customer service. You won’t get it here! They are absolutely the worse and I would not recommend this agent at all. If you still want State Farm. Don’t pick this agent, you will be highly disappointed. Lauren was great! Knowledgable and responded quickly to my questions and concerns."

"The agents at this Statefarm location were dedicated to helping me with all of my questions demands and needs. I personally want to shout out Yasira Mercado for helping me and explaining every detail and change to my policy."

"Thank you Julio Metiviet for the special service I received regarding my coverages. It was the best service I have ever received in all my years of seeking coverage. You were both helpful and friendly. I will recommend you to others. You got the job done and treated me like a #1 client."

"I called today with a question and young lady by the name of Yasira took care of me. She had such a great disposition. She was very polite and a delite to talk to."

"I'm writing to say I had the best experience with the representative elvin who I have been in contact since the beginning. He has guided me to success in maintaining my car insurance like today,I was about to switch insurance companies but Mr Elvis helped me to stay focused on my acct with state farm and made me feel better like family. Also I like to say Julio another representative also gave me the best help when I need it. He took to time to help me n explain what I needed to know to understand my policy,also he was the first to pickup when I had to pay a bill and needed his assistance. Extremely both representatives are fully experienced in their job title and makes customers like me feel like family where we wanna make payments on time. Thank you to both well appreciate it"

"Fue un placer hablar con Yasira. Ella me ayudo muy bien"

"Yasira Mercado was able to help me get my vehicle insurance policy up to date with the BEST rate. She was very helpful and Professional! I asked her serval questions I had before going forward with the policy and she helped me find the best one that fit my best needs. Definitely recommend speaking to her."

"Edit 5/7/24: Still a struggle to get anything done with this agent. We are trying to change the primary driver on a vehicle and my mom cannot get answers that make any sense. Edit 6/2023: I really am getting so fed up with this agent. I have been sending in odometer updates and defensive driving certificates and I am now finding out that they are not receiving them! On top of that when I used to call previously to ask why I wasn't getting a confirmation email to the documents I was submitting I was always told to not worry and spoken to as if I was dumb for worrying. This is ridiculous. I want to give Cathy a mega shoutout for helping my family out. We had some issues and she handled my frustrations gracefully. Cathy went above and beyond for us. Cathy and Lauren are great for taking time out of their day to help me out with some struggles that my family was having."

"Wonderful experience with Lauren. I visited the office late night as they were preparing to close up. Lauren and her team still welcomed me into their office with warm and honesty. I was in and out within a few minutes with a new policy that perfectly suited me and my preferred rate. Excellent staff and service!!"

"Peyton Reiss is an awesome agent. Very friendly and professional. Made me feel really comfortable."

"Great customer service and very warm and welcoming office. Happy to work with Peyton Reiss."