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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gabiana Martinez

Gabiana Martinez

October 2, 2024

5  out of  5
rating by Gabiana Martinez
"It was a true pleasure speaking with Elvin about renters insurance. He is very knowledgeable, professional and quite humorous. I had many questions, and he was patient in answering all of them. Thank you Elvin once again for your assistance."
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Thomas Virga

October 2, 2024

5  out of  5
rating by Thomas Virga
"Julio is a pleasure to talk to, very courteous and helpful, making the process easy and enjoyable .. he is an incredible asset to state farm.."
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Sasha Rodriguez

September 28, 2024

5  out of  5
rating by Sasha Rodriguez
"Excellent service thank u for helping us today!"
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Mark Sakyiama

September 11, 2024

5  out of  5
rating by Mark Sakyiama
"Yasira Mercado is the best ever . Everything is on point. I really appreciate your help and service"
We responded:
"Thank you for 5 start review! Yasira is awesome! If you need any assistance, do not hesitate to reach out!"
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Jose Garcia

September 10, 2024

5  out of  5
rating by Jose Garcia
"I'm happy and excited bc Elvin took the time to explain renters coverage and assisted me with my credit card bank application! I am very happy with this Agency!"
We responded:
"Jose, thank you for the review! Elvin is very passionate about helping our local community with their Renters Insurance needs! I am so happy he was able to help you out! "
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R.

September 9, 2024

5  out of  5
rating by R.
"Service very professional. Information given was clear and detailed."
We responded:
"Thank you for the review. We appreciate your business."
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Gerardo Franco

July 29, 2024

5  out of  5
rating by Gerardo Franco
"Elvin fue muy amable estoy muy satisfecho por su ayuda gracias"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que Elvin fue muy amable y que estás satisfecho con su ayuda. Agradecemos tu reconocimiento y estamos aquí para cualquier otra cosa que necesites. ¡Gracias por confiar en nosotros! - Gladys"
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Mamadou Oury Diallo

July 17, 2024

5  out of  5
rating by Mamadou Oury Diallo
"Très satisfait Elvin tu es très bien tu m'a beaucoup accueilli et tu m'a beaucoup aidé merci ravi de te revoir"
We responded:
"Hola, ¡gracias por tus amables comentarios! ¡Te apreciamos! - Gladys "
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Shalonda Horton

July 8, 2024

5  out of  5
rating by Shalonda Horton
"I like the fact when when you call State farm and they say they are going to look into the matter and call you back. And that is What Julio did. Julio kept his word twice and called me back. and the matter was resolved. Julio is very professional and keep his word. Thank you Julio : )"
We responded:
"Shalonda, thank you so much for the excellent review! We are so glad to hear how excited you are about the money you saved with us. We greatly appreciate your business and excellent recommendation!"
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Lizette Nunez

June 26, 2024

5  out of  5
rating by Lizette Nunez
"Julio was very helpful, informative and a great pleasure, thank you so much for your help!"
We responded:
"Lizette, welcoming new customers to our family is such a joy to each of us. Thank you for giving us the opportunity to earn your business. - Gladys"
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mcdavid onwu

June 25, 2024

5  out of  5
rating by mcdavid onwu
"As always Elvin assisted me and goes above and beyond. I recommend Gladys Statefarm!"
We responded:
"Hello, the recommendation of our business brings my team and I endless joy. Thank you for sharing that the work we put into bringing top notch service has left a positive mark! - Gladys"
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Janette Almestica

June 17, 2024

5  out of  5
rating by Janette Almestica
"I’ve been with State-farms for a very long time currently & years ago. It’s really the only insurance company I’ve ever really had. I have car, life & renters insurance with them. I appreciate companies that treat you like family members and that they do. They are all very helpful especially Elvin who shows his caring thru his work. He is very courteous, respectful & helpful..and let’s not forget funny. I wouldn’t change them. To the team thank you for your services. We need more companies like State-farms. May you all have a bless day."
We responded:
"Janette, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Gladys"
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Chels Phillips

June 5, 2024

1  out of  5
rating by Chels Phillips
"They suck and so does the rep I spoke with this morning. I have yet to receive the documents that I requested. If you expect communication from this agent in timely manner in regard to premium going up. You won’t get it here. If you expect a straight forward answer if your premium will go up after a claim has been filed because you’re victim of a crime. You won’t get it here. If you expect decent customer service. You won’t get it here! They are absolutely the worse and I would not recommend this agent at all. If you still want State Farm. Don’t pick this agent, you will be highly disappointed. Lauren was great! Knowledgable and responded quickly to my questions and concerns."
We responded:
"Chels, thank you for taking a moment to provide us with positive feedback! Lauren and I appreciate your business! - Gladys"
Profile photo of Melissa Lozada

Melissa Lozada

May 23, 2024

5  out of  5
rating by Melissa Lozada
"The agents at this Statefarm location were dedicated to helping me with all of my questions demands and needs. I personally want to shout out Yasira Mercado for helping me and explaining every detail and change to my policy."
We responded:
"Melissa, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Gladys"
Profile photo of Sam Narvaez

Sam Narvaez

May 21, 2024

5  out of  5
rating by Sam Narvaez
"Thank you Julio Metiviet for the special service I received regarding my coverages. It was the best service I have ever received in all my years of seeking coverage. You were both helpful and friendly. I will recommend you to others. You got the job done and treated me like a #1 client."
We responded:
"Sam, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Gladys "
Profile photo of Viviana Espinal

Viviana Espinal

May 18, 2024

5  out of  5
rating by Viviana Espinal
"I called today with a question and young lady by the name of Yasira took care of me. She had such a great disposition. She was very polite and a delite to talk to."
We responded:
"Viviana, I am so happy to hear about your great experience with us, and Yasira in particular. She is the best! Thank you for taking the time to share. We appreciate you! - Gladys "
Profile photo of Larry Agee

Larry Agee

May 14, 2024

5  out of  5
rating by Larry Agee
"I'm writing to say I had the best experience with the representative elvin who I have been in contact since the beginning. He has guided me to success in maintaining my car insurance like today,I was about to switch insurance companies but Mr Elvis helped me to stay focused on my acct with state farm and made me feel better like family. Also I like to say Julio another representative also gave me the best help when I need it. He took to time to help me n explain what I needed to know to understand my policy,also he was the first to pickup when I had to pay a bill and needed his assistance. Extremely both representatives are fully experienced in their job title and makes customers like me feel like family where we wanna make payments on time. Thank you to both well appreciate it"
We responded:
"Larry, this is so wonderful to hear about Yasira's service- thanks for sharing! My team and I are always here for you in your time of need. - Gladys "
Profile photo of Octavio Alvarado

Octavio Alvarado

May 13, 2024

5  out of  5
rating by Octavio Alvarado
"Fue un placer hablar con Yasira. Ella me ayudo muy bien"
We responded:
"Hola, ¡saber que tu experiencia positiva se comparte con otros significa mucho para nuestra agencia de State Farm! ¡Muchas gracias! - Gladys "
Profile photo of Jay Aybar

Jay Aybar

May 8, 2024

5  out of  5
rating by Jay Aybar
"Yasira Mercado was able to help me get my vehicle insurance policy up to date with the BEST rate. She was very helpful and Professional! I asked her serval questions I had before going forward with the policy and she helped me find the best one that fit my best needs. Definitely recommend speaking to her."
We responded:
"Jay, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Gladys"
Profile photo of Jonathon Duran

Jonathon Duran

May 7, 2024

1  out of  5
rating by Jonathon Duran
"Edit 5/7/24: Still a struggle to get anything done with this agent. We are trying to change the primary driver on a vehicle and my mom cannot get answers that make any sense. Edit 6/2023: I really am getting so fed up with this agent. I have been sending in odometer updates and defensive driving certificates and I am now finding out that they are not receiving them! On top of that when I used to call previously to ask why I wasn't getting a confirmation email to the documents I was submitting I was always told to not worry and spoken to as if I was dumb for worrying. This is ridiculous. I want to give Cathy a mega shoutout for helping my family out. We had some issues and she handled my frustrations gracefully. Cathy went above and beyond for us. Cathy and Lauren are great for taking time out of their day to help me out with some struggles that my family was having."
We responded:
"Jonathan, I’m sorry to hear about your negative experience and I regret to hear that you feel this way. My team and I are committed to providing each of our customers with excellent service and we would love the opportunity to make this right. Please contact me at the office (718) 484-3373 to discuss this further, I’m here to help. Thank you. - Gladys"
Profile photo of Stephanopolis Brakye

Stephanopolis Brakye

May 6, 2024

5  out of  5
rating by Stephanopolis Brakye
"Wonderful experience with Lauren. I visited the office late night as they were preparing to close up. Lauren and her team still welcomed me into their office with warm and honesty. I was in and out within a few minutes with a new policy that perfectly suited me and my preferred rate. Excellent staff and service!!"
We responded:
"Stephanopolis, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business! - Gladys "
Profile photo of Yvette Fort

Yvette Fort

May 3, 2024

5  out of  5
rating by Yvette Fort
"Peyton Reiss is an awesome agent. Very friendly and professional. Made me feel really comfortable."
We responded:
"Yvette, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you for sharing this awesome feedback about Peyton! - Gladys "
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Russell Mccants

May 3, 2024

5  out of  5
rating by Russell Mccants
"Great customer service and very warm and welcoming office. Happy to work with Peyton Reiss."
We responded:
"Russell, our efficiency of service comes easy when we love helping our customers! Thank you so much! - Gladys "
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Daniel Nelus

May 3, 2024

5  out of  5
rating by Daniel Nelus
"Peyton Reiss was very helpful. He helped me get the best quote for my policy. Took his time in explaining on any questions and concerns I had about the policy."
We responded:
"Daniel, thank you for your kind words. We greatly appreciate your feedback and look forward to assisting you again in the future. - Gladys"
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Jessica Cordero

May 3, 2024

5  out of  5
rating by Jessica Cordero
"Payton will always be the best person to speak to his energy is contagious, he’s extremely helpful and pleasant you can hear his smile through the phone."
We responded:
"Jessica, I’m happy to hear that our team took such great care of you. We will always strive to leave you with a wonderful customer service experience! - Gladys "